8 mesi fa
I recently stayed at a hotel and booked through xo...
I recently stayed at a hotel and booked through xotel.com. Honestly, my experience was average. The website was user-friendly and it was easy to find what I was looking for. However, when I arrived at the hotel, the check-in process was quite slow and disorganized. The staff seemed overwhelmed and not properly trained. The room itself was clean and comfortable, but nothing exceptional. The amenities were basic and could have been more diverse. The highlight of my stay was the location, as it was conveniently located near tourist attractions and transportation. Overall, I would say that my stay was satisfactory, but there is definitely room for improvement in terms of customer service and additional amenities.