I recently used the services of this company to sh...
I recently used the services of this company to ship some of my personal belongings internationally. I found their website to be user-friendly and easy to navigate. The booking process was fairly straightforward as well. However, I must say that I was disappointed with the level of customer service I received. It took quite a long time for them to respond to my queries and their communication seemed a bit scattered. The actual shipping process went smoothly and my belongings arrived at the destination in good condition, so I am satisfied with that aspect. However, considering the lackluster customer service experience, I would rate this company as average. There is definitely room for improvement in terms of responsiveness and communication.