The company's website was easy to navigate and I f...
The company's website was easy to navigate and I found the information I needed about various benefits options. Unfortunately, I felt that the customer service was lacking. When I reached out with a few questions, I didn't receive a response for several days, which was frustrating. Additionally, the response I did receive was not very helpful and left me feeling confused. I was hoping for more personalized guidance and support, but it felt like I was just another number to them. On the positive side, the company does offer a good range of benefits options and the pricing seemed competitive. However, due to the poor customer service experience, I would rate this company as average.