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E
6 mesi fa

I recently purchased some electrical equipment fro...

I recently purchased some electrical equipment from Thorne & Derrick and I am very pleased with my purchase. The products are great and the customer service was outstanding. They were very helpful and answered all my questions. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

J
9 mesi fa

I'm so happy with my recent purchase from Thorne &...

I'm so happy with my recent purchase from Thorne & Derrick! 😄 The electrical equipment I received exceeded my expectations. The customer service was also fantastic. They helped me choose the right product for my needs and answered all my questions. I would definitely recommend Thorne & Derrick to anyone in need of electrical equipment.

B
10 mesi fa

I recently purchased some electrical equipment fro...

I recently purchased some electrical equipment from this company and I must say I am impressed. The quality of the products is great and the prices are reasonable. The customer service was also very helpful. I will definitely be purchasing from them again in the future.

A
11 mesi fa

Thorne & Derrick is an excellent company that prov...

Thorne & Derrick is an excellent company that provides top-quality electrical equipment. Their products are reliable and their customer service is exceptional. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

C
1 anno fa

I recently purchased some electrical equipment and...

I recently purchased some electrical equipment and I am very happy with my purchase. The quality of the products is great and they work perfectly. The customer service was also very good and they helped me find exactly what I needed. I would highly recommend this company to anyone in need of electrical equipment.

K
1 anno fa

Thorne & Derrick is a great company to work with. ...

Thorne & Derrick is a great company to work with. Their customer service is excellent and they always deliver on time. I have been ordering from them for years and I am always satisfied with the quality of their products. Their prices are also very competitive. I highly recommend Thorne & Derrick to anyone in need of electrical equipment.

E
1 anno fa

I love Thorne & Derrick! Their products are top-no...

I love Thorne & Derrick! Their products are top-notch and their customer service is always friendly and helpful. 😊 I have been a loyal customer for years and I have never been disappointed. Whether I need electrical equipment for my home or business, I know I can trust Thorne & Derrick to deliver.

K
1 anno fa

Thorne & Derrick is a great company to deal with. ...

Thorne & Derrick is a great company to deal with. Their products are of high quality and their customer service is excellent. They have a wide range of electrical equipment available at competitive prices. I have been a customer for years and I have always been happy with my purchases.

J
1 anno fa

Thorne & Derrick is an incredible company that nev...

Thorne & Derrick is an incredible company that never fails to impress. Their products are top-notch and their customer service is outstanding. The staff is always friendly and willing to help. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

M
1 anno fa

Thorne & Derrick is a reliable company that provid...

Thorne & Derrick is a reliable company that provides excellent electrical equipment. Their products are of high quality and their prices are reasonable. Their customer service is also very helpful and responsive. I have been using their products for a while now and I am always satisfied.

L
3 anni fa

Noi, Global Industrial Services siamo molto frustr...

Noi, Global Industrial Services siamo molto frustrati nell'informare che il rapporto con Throne & Derrick è stata un'esperienza molto negativa per noi.

L'anno scorso abbiamo acquistato uno strumento per la puntatura dei cavi (BOW-F-CSTE) da T&D e la pompa fornita con lo strumento era difettosa e non generava pressione. Il giorno successivo, quando abbiamo ricevuto l'unità presso il nostro negozio, il personale del nostro negozio ha riconosciuto che l'unità era difettosa e abbiamo informato T&D in merito allo stesso, le seguenti sono le dichiarazioni che abbiamo ricevuto da loro. "Dal momento in cui abbiamo aperto questo reclamo con la fabbrica, hanno interrotto la produzione del BOW-F-CSTE. Ciò significa che non accetteranno più l'unità per le riparazioni. Mi dispiace davvero per questo. Si prega di avvisare come si desidera procedere. ."

Come procedura standard, quando T&D ha richiesto di rispedire le unità alla loro fabbrica, gli inviamo l'unità a nostre spese e quanto sopra indicato era il commento che abbiamo ricevuto.

Ci sono volute circa 4-5 settimane prima che T&D rispondesse e di seguito sono riportati i commenti che abbiamo ricevuto "Come spiegato in precedenza, il produttore non è più in attività e quindi non è in grado di valutare la pompa restituita per stabilire la causa del guasto. A causa di questo non siamo in grado di ottenere alcuna nota di credito da loro e quindi non siamo in grado di fornirtene una.

T&D stava cercando di spremere più soldi da noi invece di sostenerci.

Noi, GIS, manteniamo sempre la nostra etica aziendale e un buon rapporto con i nostri clienti, quindi abbiamo completato la consegna sostituendo una pompa nuova di zecca che abbiamo acquistato a nostre spese.

Quindi, per favore, siate tutti vigili mentre trattate questo tipo di persone.

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