I recently had the opportunity to purchase some tr...
I recently had the opportunity to purchase some trophies from this company and overall, I would rate my experience as average. The website was relatively easy to navigate and find the products I was looking for. However, I did encounter some issues when it came to the checkout process, as there were some glitches that delayed my transaction.
The quality of the trophies I received was decent, but I must say that I was expecting a higher level of craftsmanship given the price. I found that some of the engravings were a bit smudged and not as precise as I had hoped. The customer service was satisfactory, with prompt responses to my inquiries, but nothing particularly outstanding.
In the end, while The Trophy House LLC provided a functional online platform, decent products, and acceptable customer service, I believe there is room for improvement in terms of the overall experience and attention to detail.