I recently interacted with a company in the biotec...
I recently interacted with a company in the biotechnology field. The website was informative and easy to navigate, providing a good understanding of the services offered. However, the communication with the company was not as efficient as expected. The responsiveness and follow-up were somewhat lacking, which could be improved to enhance the customer experience. Additionally, the available information could be more detailed to address specific inquiries. Overall, the company seems to have potential but could benefit from refining its customer communication and providing more comprehensive details about its offerings.