As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with the company. The website, irwincohengroup.com, is easy to navigate and provided me with the necessary information about the services they offer. However, I found the overall customer service to be lacking. The response time to my inquiries was quite slow, and the staff didn't seem particularly enthusiastic about assisting me. Additionally, I faced some issues with the billing process, as there were discrepancies in the amount I was charged. Although the problem was eventually resolved, it took longer than I had anticipated. On a positive note, the quality of the products I purchased was satisfactory. Overall, while the company offers decent services, I believe there is room for improvement in terms of customer service and billing efficiency.