7 mesi fa
⭐⭐⭐
⭐⭐⭐
The company's website was easy to navigate and provided useful information about their security systems. However, I found that their customer support could be improved. When I contacted them with a query, it took quite some time to receive a response. Additionally, the representative I spoke with seemed a bit disengaged and did not provide detailed answers to my questions. On a positive note, the installation process was smooth and the technician was professional and knowledgeable. The security system itself functions well and provides peace of mind. It would have been great if the company had offered more customization options for their alarm packages. Overall, my experience with First Class Security Systems was average. They have room for improvement in their customer service, but their products and installation process are satisfactory.