I recently utilized the transportation services of...
I recently utilized the transportation services of this company and found them to be average. The website was easy to navigate, providing information about their services and pricing. However, the booking process was a bit cumbersome, as I had to enter my details multiple times. The customer service was satisfactory; they were responsive to my queries but could have been more prompt in their responses. The vehicle that arrived for the pickup was clean and comfortable, which was a plus. However, the driver seemed unfamiliar with the route, causing a slight delay in reaching my destination. Overall, my experience with this company was neither exceptional nor disappointing. They have room for improvement in terms of streamlining the booking process and ensuring that their drivers are well-informed about the routes.