City of Madison Water Department Revisione

My experience with the City of Madison Water Department was not what I expected. The service was extremely poor and the staff seemed uninterested in helping me with my issues. I had to wait for hours on the phone before getting any assistance. I hope they improve their customer service in the future.

The water quality provided by the water department is satisfactory. However, I faced some difficulties in reaching out to their customer service. It would be better if they improve their response time.

⭐⭐⭐⭐⭐ The City of Madison Water Department exceeded my expectations. The water quality is excellent and the customer service was outstanding. They addressed my concerns promptly and made sure I was satisfied with their service. Highly recommended! 🌊

👍 The City of Madison Water Department has been excellent in providing their services. I love the water quality and the way they handle customer queries. Highly recommended! 👏

🙌 The City of Madison Water Department has been impressive in their service. I am happy with the water quality and the courteous staff. They always handle my concerns professionally. Well done! 💦

👌 I had an overall positive experience with the City of Madison Water Department. They handled my queries efficiently and provided good customer service. Keep up the good work! 💧

I recently interacted with the water department and I found their service to be great. The staff was helpful and professional, and they resolved my issue quickly. I appreciate their prompt assistance and would recommend them to others.

I had a fairly average experience with the City of Madison Water Department. The customer service was decent, but nothing really stood out. The water quality was fine and I didn't have any major issues with billing or maintenance. Overall, I would say it was an average experience.

ORRIBILE servizio clienti e reparto fatturazione. Non possono fare il loro lavoro. Quando è stato chiesto di TRASFERIRE l'account di un altro membro della famiglia per un piano di rateizzazione che hanno detto che avrebbero fatto ... Non l'hanno fatto. Invece, hanno lasciato cadere la palla e come hanno risolto il LORO errore? L'hanno spinto sulle tasse come somma forfettaria. Quando abbiamo chiamato e chiesto loro di correggere l'errore, hanno detto NOPE e tocca a noi stessi e hanno detto "buona fortuna". Grazie!

La comunicazione è scarsa e i cicli di fatturazione sono fonte di confusione poiché tutte le uscite. Il sito web non è configurato correttamente e non è intuitivo. Le persone sono generalmente piuttosto disponibili.