I recently had the opportunity to work with a floo...
I recently had the opportunity to work with a flooring company that left me with mixed feelings. Berkshire Flooring and Design, as they call themselves, offers a wide range of products and services according to their website. However, my overall experience was average at best. While their website is informative and user-friendly, I found their customer service to be lacking. It took longer than expected for them to respond to my inquiries, and when they did, the information provided was not always clear. Additionally, the quality of the products I received was average, nothing exceptional. On the positive side, their installation team was prompt and professional. Despite these positives, I cannot say that my experience with Berkshire Flooring and Design was outstanding. I would recommend potential customers to consider other options before settling on this company.