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I recently planned an event through the company's website and overall, I had an average experience with them. The website itself was easy to navigate and had a good amount of information. However, there were a few hiccups along the way.
Firstly, the response time from the customer service team was a bit slower than I expected, which made it a bit frustrating. Additionally, there were a couple of miscommunications regarding the details of my event, which caused some last-minute changes.
On the positive side, the quality of the event itself was decent. The decorations were tasteful and the venue setup was well-done. However, I did feel that the pricing could have been slightly more competitive, considering the average level of service provided.
Overall, my experience with the company was satisfactory, but I believe there is room for improvement in terms of communication and pricing.