I recently had an average experience with an East ...
I recently had an average experience with an East Tennessee bank. The website was easy to navigate and had all the necessary information about their services and locations. However, the customer service could use some improvement. When I called their support line, I encountered a long wait time and the representative seemed disinterested in assisting me. Additionally, the fees associated with certain transactions were a bit high compared to other banks that I've dealt with in the past. On the positive side, the bank had a wide range of financial products and their online banking platform was convenient to use. Overall, while the website and services offered were satisfactory, the customer service and fees could use some improvement to provide a better experience for customers.