7 mesi fa

DO NOT BRING YOUR VEHICLE for service here, one of...

DO NOT BRING YOUR VEHICLE for service here, one of the worst service departments ever.
There workers are like a revolving door changes everytime I've been there, they treat you like garbage if you are doing warranty work and unless you forking out thousands will not help you at all.
The main issue is that all there technicians are incompetent and could not find a issue with my vehicle on three different times that it was brought in. They don't know how to diagnose a vehicle properly.
Finally was brought to another dealership and came to find out bad water pump was the cause(pulley is wobbling)
They are now not taking fault into misdiagnosis of the vehicle the original time when was brought in and state there was no issue at that moment when there clearly wrong because I wouldnt have brought it back there three different times trying to resolve this issue.

Worst dealership ever find another place. All they want is your money. Scam artists

UPDATE:

You have already looked at my vehicle and remember at that time did not show any symptoms of issues is what the service manager stated to me... Stop lying to people this is not slander this is FACTS.

Why would I pay another diagnosis fee when I've already gotten it done at another actual qualified dealership that was a Chrysler dealership, which was recommended that I do by Chrysler Canada.

If you were the dealership you state you are you with your exceptional customer service you would have diagnosed the vehicle for free since the mistake of misdiagnosis the first time around and then actually done the repair to have the vehicle fixed properly but unfortunately you aren't.

As for the service manager Jacky and his exceptional customer service qualities were never seen once and as a manager should understand that people do make mistakes and thing do get missed sometimes as they did in this situation but not being able to admit that is just showing how good there customer service is.

Don't waste your time with them. This is the service you will receive. Please take this as a example.

Not only are they out for your money there going to lie as the same time.

BEWARE GO SOMEWHERE ELSE

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