Di The listening company

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Serco Listening Company Limited provides outsourced customer communication services in the United Kingdom. Its services and solutions include information, advice, and guidance; customer service and support, technical support, claims administration, membership and subscription management, cross and up-sell programs, and retention and renewal programs; and telesales, lead generation, and appointment setting. It manages various conversations on behalf of clients in automotive, financial services, leisure, media, public services, retail, telecommunications, and travel markets.