Customer service is deplorable. I dont get my refund
Customer service is deplorable.
I placed an order in November 2023 (GE4986284807NL | ID-13626453)
They cancelled it immediately (no reason was explained) and I had to replaced it again (paying again).
After 6 emails i am still waiting for my refund.
Customer service told me in December 22 that the refund will be processed in 7 days. When I contact them again -as the refund was not done- they ask me to contact third parties.
It is frustrating and tiring.