I recently purchased a laptop from this company an...
I recently purchased a laptop from this company and my overall experience was average. The website was easy to navigate and had a good variety of products to choose from. However, I found the prices to be slightly higher compared to other similar companies. The delivery process was smooth and the product arrived on time, which was a plus.
On the downside, I faced some issues with the laptop's performance. The customer service was quick to respond to my queries and provided me with a few troubleshooting options, but the problem persisted. Eventually, they offered to exchange the laptop for a new one, which was done promptly. However, it was a bit tiresome going through the whole process.
Overall, I would rate this company as average. They have a decent selection of products, satisfactory customer service, and a smooth delivery process. However, the higher prices and the troubleshooting hassle with the faulty laptop were a letdown.