R

Ricardo Puiszo

8 mesi fa

I recently availed the services of a hospice care ...

I recently availed the services of a hospice care provider and came across Buenavista Hospice. While the overall experience was satisfactory, I must say that it fell into the average category. The website, buenavistahospice.com, provided useful information about their services, which was great for someone seeking assistance. However, the customer service could have been more responsive and attentive. There were times when I had to reach out multiple times to get a response. The caregivers assigned to our case were competent and compassionate, but their availability seemed limited at times. The quality of care provided was adequate, but I felt there could have been more personalized attention. Overall, my experience with Buenavista Hospice Care, Inc. was average. They met the basic requirements, but there is certainly room for improvement in terms of responsiveness and personalized care.

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