Nicole Staple

Recensione di Frederick mutual insurance com...

I recently signed up for insurance with this compa...

I recently signed up for insurance with this company and found their website to be user-friendly, making it easy to access policy information and make payments. However, I did encounter a few technical issues with the online portal, which was frustrating. On the positive side, the customer service team was helpful in resolving my concerns, but the wait times on the phone were longer than I expected. Overall, I would rate my experience as average. The company seems to offer competitive rates and a decent range of coverage options, but there's definitely room for improvement in terms of website functionality and customer service efficiency. Hopefully, they can address these issues to provide a smoother experience for their customers. 🤔