Rachael Faifer

Recensione di Scalesmart

The company's website is user-friendly and easy to...

The company's website is user-friendly and easy to navigate. Finding the product I was interested in was hassle-free. However, when it came to customer service, I had a mixed experience. The response time to my inquiries was decent. They were able to provide me with the necessary information, but the overall tone of their communication felt a bit cold and impersonal. The delivery of the product was on time and it arrived in good condition, which was a relief. The product itself performed adequately, but I was expecting it to be of slightly higher quality. It did the job, but nothing exceptional. Overall, my interaction with the company was average. They need to work on improving their customer service and product quality to stand out in their field.