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Lauren Hulsey

8 mesi fa

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I recently purchased a rug from this company and had a mixed experience. The website was easy to navigate and had a good selection of rugs to choose from. However, I faced some issues with the delivery process. It took a bit longer than expected, and the customer service did not provide regular updates. 😕

When the rug finally arrived, it was of average quality. It looked nice and had a decent texture, but I felt that the price was a bit on the higher side given the overall quality. 🤷‍♀️

On the positive side, the customer support team was friendly and tried their best to address my concerns. They were responsive to my emails and apologized for the delays. That being said, I expected a smoother experience overall.

Overall, my experience with this company was average. It's worth exploring their website for a decent selection of rugs, but be prepared for some minor hiccups along the way. 🛍️

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