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Lawrence Fox

7 mesi fa

As a customer of Independence Bank of Georgia, I f...

As a customer of Independence Bank of Georgia, I found their services to be average. The website, ibankga.com, is user-friendly and provides basic information about their offerings. However, the overall experience was just okay. The customer service representatives were polite but lacked knowledge and often had to transfer me to different departments. Opening an account was a straightforward process, but the interest rates offered were not as competitive as some other banks in the area. On the positive side, the bank did have convenient locations, and the mobile banking app was useful for checking balances and making transfers. However, I would suggest that the bank focuses on improving their customer service efficiency and offers more competitive interest rates to attract and retain customers. Overall, Independence Bank of Georgia provides an average banking experience.

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