C

Catherine Coleman

6 mesi fa

I recently used the autopista urbanas service and ...

I recently used the autopista urbanas service and found it to be average. The website had all the necessary information about tolls, routes and payment options, which made planning my journey convenient. However, the user interface of the website could be improved to make it more user-friendly and visually appealing. The process of obtaining a toll tag was straightforward, but the customer service could have been more responsive and helpful. The actual experience of driving through the tolls was efficient, without any major delays or technical glitches. However, I did notice a lack of proper signage at certain points, which caused some confusion. Overall, my experience with the company was average, as it provided the necessary services but could improve in terms of customer experience and support.

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