Stephen Grainger

Recensione di Duncan elevator solutions, llc

My experience with the elevator solutions provided...

My experience with the elevator solutions provided by this company was average. The website was user-friendly with clear information about their services and solutions. However, when it came to customer support, I found it lacking. There were delays in responding to my inquiries and the representatives didn't seem very knowledgeable. On the positive side, the technicians who came to install the elevator were professional and efficient. They completed the job on time and made sure everything was working properly. However, I did encounter some issues with the elevator's operation shortly after installation, which required multiple service calls to resolve. Overall, while the company has potential, improvements in customer support and post-installation maintenance are needed to enhance the overall experience.