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Ed Rpa

8 mesi fa

The accounting services provided by this company w...

The accounting services provided by this company was satisfactory. The website was user-friendly and easy to navigate, providing relevant information about their services. The team was professional and responsive to inquiries, ensuring a smooth communication process. They were able to assist with my tax preparation, ensuring all necessary documents were accurately submitted. However, I felt that the service lacked a personal touch and attention to detail. There were instances where I had to follow up on certain matters, which could have been avoided with better organization and proactive communication. While the company did get the job done, there is room for improvement in terms of customer experience and going the extra mile to exceed expectations. Overall, an average experience with room for improvement.

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