V

Vanesa Randall

8 mesi fa

I recently purchased an insurance policy from this...

I recently purchased an insurance policy from this company and overall, my experience with them was average. The website was easy to navigate and provided all the necessary information about their insurance options. However, I found their customer service to be lacking. I had a few questions about my policy and it took quite a while to get a response from their team. When I finally did get a response, the answers I received were not very helpful or clear, leaving me a bit confused. The policy itself seems to be decent and the premiums are reasonable, but the lack of efficient customer support was a letdown. I hope they work on improving their response times and ensuring that customers receive helpful and prompt assistance.

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