Hans Devouassoux

Recensione di Vector contact center

I recently reached out to the company for customer...

I recently reached out to the company for customer support through their website. Although I found the website easy to navigate, the response time from the customer service team was quite slow ⌛️. It took a while for them to get back to me with a solution to my problem. However, when they did respond, the representatives were polite and helpful. 🙏 The information provided was accurate and resolved my issue. I appreciated their professionalism and knowledge. 🤓 Additionally, the website had a useful FAQ section that addressed most of my concerns. While the overall experience was average, the company could improve their response time to ensure better customer satisfaction. It would be great if they could work on being more prompt and efficient. ⏰💼