Carol Avery

Recensione di Arabi self storage station

I recently used this self storage service and over...

I recently used this self storage service and overall, I found it to be average. The facility was clean and well-maintained, but there were a few issues that bothered me. Firstly, the pricing was slightly higher compared to other self storage services in the area. Secondly, the customer service was not as informative and friendly as I expected. The staff seemed disengaged and didn't provide detailed answers to my queries. Additionally, the online portal for managing my storage unit was not user-friendly and lacked important features like real-time updates on availability. On the bright side, the storage units themselves were secure and I didn't face any issues with my belongings. In summary, while the company has its positives, there are areas that need improvement to enhance the overall customer experience.